Culinary Kitchen Supplies Website Return Policy
At Culinary Kitchen Supplies, we strive to ensure your satisfaction with every purchase. If for any reason you’re not completely satisfied with your purchase, we offer a hassle-free return policy to make your experience as smooth as possible.
Our Returns Process:
- Initiate Return: To initiate a return, simply visit our website and navigate to the ‘Returns’ section.
- Select Reason: Choose the reason for your return from the provided options. This helps us understand how we can improve our products and services.
- Pack Items: Carefully pack the items you wish to return in their original packaging, ensuring they are in their original condition.
- Submit Return Request: Submit your return request through our website. You’ll receive confirmation and further instructions via email.
- Return Shipping: You are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.
- Processing Time: Once we receive your return, please allow up to [X] business days for processing. We’ll notify you via email once your return has been processed.
Conditions for Returns:
- Items must be returned within 3 days of purchase.
- Items must be unused, in their original condition, and with all original packaging intact.
- Certain items may be non-returnable due to hygiene or safety reasons. Please check the product description for details.
Refunds:
- Refunds will be issued to the original payment method used for the purchase.
- Please note that shipping charges are non-refundable, except in cases where we made an error or the item is defective.
Exchanges:
- We currently do not offer direct exchanges. If you wish to exchange an item, please follow the return process and place a new order for the desired item.
Questions or Concerns:
If you have any questions or concerns regarding our return policy, feel free to reach out to our customer service team. We’re here to assist you and ensure your experience with Culinary Kitchen Supplies is exceptional.
Note: This return policy is subject to change without prior notice. Please refer to the latest version on our website.